Gordon Neuls

Senior Systems Analyst / Business Systems Analyst

Systems Analyst with a strong technical foundation in SQL, data modeling, and enterprise integration. I specialize in understanding how systems behave, documenting workflows, and guiding modernization efforts from legacy platforms to cloud‑ready architectures. With experience across financial, medical, and enterprise domains, I bring a balanced blend of analytical rigor, technical depth, and cross‑functional communication to support scalable, reliable system solutions.

Skills

Business & Systems Analysis

  • Requirements Gathering & Analysis
  • Use Cases & Functional Specifications
  • Process Documentation & Workflow Modeling
  • UI Flows & System Behavior Analysis
  • Cross-Team Collaboration
  • Production Support & Troubleshooting
  • ICD-9 → ICD-10 Remediation
  • Lean Six Sigma

Modernization & Architecture

  • Legacy System Analysis
  • System Decomposition
  • Data Mapping & Lineage
  • ETL/ELT Workflow Understanding
  • API Requirements & Integration Patterns
  • Cloud-Ready Design (Azure/AWS Patterns)
  • Reporting & Platform Modernization

Data & SQL

  • T-SQL
  • SQL Server (2012–2019)
  • BigQuery
  • Data Warehousing (Kimball)
  • Fact & Dimension Modeling
  • Stored Procedures & Functions
  • Query Optimization
  • SQL Agent Jobs
  • SSIS (ETL)

Cloud & DevOps

  • Azure Data Fundamentals (DP-900)
  • Azure AI Fundamentals (AI-900)
  • GitHub Foundations (GH-900)
  • GitHub Actions
  • GitHub Project Management
  • CI/CD Concepts

Programming & Scripting

  • Python (OOP)
  • C#
  • .NET Framework (1.1–4.8)
  • LINQ
  • Entity Framework
  • JavaScript / jQuery
  • JSON / XML

Analytics & Reporting

  • SSAS (SQL Server Analysis Services)
  • Crystal Reports
  • Google Analytics (BigQuery ingestion)
  • Reporting & Dashboard Support

Web & Application Development

  • ASP.NET (WebForms & MVC)
  • HTML / CSS
  • Kendo UI
  • Handlebars Templates
  • UI/UX Collaboration

Tools & Platforms

  • Team Foundation Server (TFS)
  • SharePoint 2003 / 2007 / 2010
  • Visual Studio
  • SQL Server Management Studio
  • GitHub

Projects

Experience

Senior Systems Analyst / Data Systems Engineer — Melaleuca – The Wellness Company

May 2018–January 2026

Idaho Falls, Idaho

Supported modernization of enterprise data workflows by analyzing legacy ETL processes, documenting system behavior, and implementing SQL‑driven transformations. Partnered with marketing, finance, and engineering teams to improve data quality, reporting accuracy, and cross‑system integrations.

  • Analyzed and modernized SSIS workflows supporting credit card recovery, improving order retention and recovering ~$20K per month across multiple countries.
  • Designed and maintained data integration pipelines sending customer and order data to Salesforce, enabling targeted email/SMS campaigns and improving customer engagement.
  • Integrated Google Analytics web data into BigQuery, enabling more accurate segmentation and campaign performance analysis.
  • Documented and maintained data warehouse ETL processes, including staging, cleansing, and dimensional modeling.
  • Developed and optimized T‑SQL stored procedures and transformations supporting fact and dimension tables.
  • Performed data validation, profiling, and query optimization to ensure accuracy, reliability, and efficient execution plans.

Staff Engineer I – Analytics & Systems Integration — Motorola Solutions

March 2018–May 2018

Temecula, CA

Supported analytics and data integration systems for public safety communications following the acquisition of Airbus DS Communications. Ensured continuity of reporting, data flows, and system behavior during organizational transition.

  • Maintained VESTA Analytics data workflows and reporting components during post‑acquisition integration.
  • Analyzed system behavior and data flows to ensure uninterrupted reporting for public safety agencies.

Software Designer / Systems Analyst — Airbus DS Communications

February 2014–March 2018

Temecula, CA

Enhanced analytics and reporting platforms for public safety systems by analyzing legacy components, modernizing SSIS/SSAS workflows, and improving system reliability and user experience.

  • Upgraded and enhanced the VESTA Analytics web application, improving usability and reporting clarity.
  • Modernized SSIS Data Flow components, improving error handling and operational stability.
  • Upgraded SSAS cubes to improve reporting performance and data processing efficiency.

Business Systems Analyst — NAMM California

August 2013–March 2014

Ontario, California

Supported ICD‑10 remediation by analyzing legacy applications, documenting requirements, and ensuring system readiness for regulatory compliance.

  • Analyzed applications, databases, and reports to identify ICD‑9 → ICD‑10 upgrade requirements.
  • Documented business processes, system workflows, and functional specifications for remediation.
  • Provided production support for VB.NET applications and Crystal Reports.

Principal Systems Analyst / Software Engineer (Consultant) — NeuByte Technologies

June 2012–February 2014

Temecula, CA

Delivered custom business and web solutions as a consulting entity, supporting requirements analysis, system design, and data‑driven application development.

  • Designed and developed a custom CRM system using ASP.NET, SQL Server, and Entity Framework.
  • Analyzed business workflows and translated requirements into technical specifications and UI components.

Business Systems Analyst – Data Warehousing & Analytics — CareFusion / Cardinal Health

July 2009–June 2012

San Diego, CA

Supported enterprise data warehousing initiatives using Kimball methodologies, Lean Six Sigma, and structured requirements analysis. Contributed to modernization of reporting and analytics platforms across operational and financial domains.

  • Developed and enhanced data warehouses and data marts using star schema design.
  • Analyzed data workflows and implemented ETL processes to improve data quality and accessibility.
  • Supported Operational Excellence initiatives through process analysis and Lean Six Sigma practices.

Senior Business Systems Analyst – Data & Process Improvement — Cardinal Health

June 2008–June 2009

San Diego, CA

Focused on data warehousing, ETL analysis, and process improvement using Kimball and Lean Six Sigma methodologies. Supported modernization of reporting and operational systems.

  • Analyzed and enhanced ETL workflows supporting enterprise data integration.
  • Documented system behavior, data flows, and reporting requirements.
  • Applied Lean Six Sigma principles to improve data and operational processes.

Various Roles (Web Developer → Senior Programmer/Analyst) — Early Career Software Engineer / Systems Analyst

August 1997–June 2008

Southern California

Progressed through increasingly responsible roles supporting enterprise applications, reporting systems, and financial operations. Contributed to modernization of intranet applications, CRM systems, and reporting workflows across multiple organizations.

  • Supported mutual fund trading systems and internal financial applications at LPL Financial.
  • Developed intranet and operational applications using ASP, ASP.NET, SQL Server, and VB.
  • Created reporting solutions using Crystal Reports and SQL‑based data extraction.
  • Customized CRM workflows and developed support tools for enterprise users.
  • Collaborated with QA, contractors, and business stakeholders to stabilize and enhance systems.

Education

MS, Organizational Leadership

2003–2006

National University

Graduate studies focused on leadership, organizational behavior, and strategic management.

BS, Computer Science

2000–2003

National University

Bachelor's program emphasizing software engineering, algorithms, and systems development.

Certificate, Computer Science

1997–1998

Coleman College

Technical certificate program covering foundational programming, systems, and database concepts.

AA, Visual Communications

1986–1989

Colorado Institute of Art

Associate program focused on design, visual communication, and creative production.

Certifications

GH-900 GitHub Foundations

Microsoft — 2026

Demonstrates proficiency with GitHub repositories, branching strategies, workflow automation, and collaborative development practices essential for modern systems and platform teams.

DP-900 Azure Data Fundamentals

Microsoft — 2026

Validates understanding of core data concepts, relational and non-relational models, and cloud-based analytics workloads used in modern data platforms.

AI-900 Azure AI Fundamentals

Microsoft — 2026

Covers foundational concepts in AI, machine learning, and Azure AI services, supporting analysis and integration of intelligent features into enterprise systems.

Python Object-Oriented Programming

OpenEDG / Python Institute — 2026

Demonstrates proficiency in object-oriented programming principles using Python, enabling automation, data processing, and system integration tasks.