Gordon Neuls
Senior Systems Analyst / Business Systems Analyst
Systems Analyst with a strong technical foundation in SQL, data modeling, and enterprise integration. I specialize in understanding how systems behave, documenting workflows, and guiding modernization efforts from legacy platforms to cloud‑ready architectures. With experience across financial, medical, and enterprise domains, I bring a balanced blend of analytical rigor, technical depth, and cross‑functional communication to support scalable, reliable system solutions.
Skills
Business & Systems Analysis
- Requirements Gathering & Analysis
- Use Cases & Functional Specifications
- Process Documentation & Workflow Modeling
- UI Flows & System Behavior Analysis
- Cross-Team Collaboration
- Production Support & Troubleshooting
- ICD-9 → ICD-10 Remediation
- Lean Six Sigma
Modernization & Architecture
- Legacy System Analysis
- System Decomposition
- Data Mapping & Lineage
- ETL/ELT Workflow Understanding
- API Requirements & Integration Patterns
- Cloud-Ready Design (Azure/AWS Patterns)
- Reporting & Platform Modernization
Data & SQL
- T-SQL
- SQL Server (2012–2019)
- BigQuery
- Data Warehousing (Kimball)
- Fact & Dimension Modeling
- Stored Procedures & Functions
- Query Optimization
- SQL Agent Jobs
- SSIS (ETL)
Cloud & DevOps
- Azure Data Fundamentals (DP-900)
- Azure AI Fundamentals (AI-900)
- GitHub Foundations (GH-900)
- GitHub Actions
- GitHub Project Management
- CI/CD Concepts
Programming & Scripting
- Python (OOP)
- C#
- .NET Framework (1.1–4.8)
- LINQ
- Entity Framework
- JavaScript / jQuery
- JSON / XML
Analytics & Reporting
- SSAS (SQL Server Analysis Services)
- Crystal Reports
- Google Analytics (BigQuery ingestion)
- Reporting & Dashboard Support
Web & Application Development
- ASP.NET (WebForms & MVC)
- HTML / CSS
- Kendo UI
- Handlebars Templates
- UI/UX Collaboration
Tools & Platforms
- Team Foundation Server (TFS)
- SharePoint 2003 / 2007 / 2010
- Visual Studio
- SQL Server Management Studio
- GitHub
Projects
Experience
Senior Systems Analyst / Data Systems Engineer — Melaleuca – The Wellness Company
May 2018–January 2026Idaho Falls, Idaho
Supported modernization of enterprise data workflows by analyzing legacy ETL processes, documenting system behavior, and implementing SQL‑driven transformations. Partnered with marketing, finance, and engineering teams to improve data quality, reporting accuracy, and cross‑system integrations.
- Analyzed and modernized SSIS workflows supporting credit card recovery, improving order retention and recovering ~$20K per month across multiple countries.
- Designed and maintained data integration pipelines sending customer and order data to Salesforce, enabling targeted email/SMS campaigns and improving customer engagement.
- Integrated Google Analytics web data into BigQuery, enabling more accurate segmentation and campaign performance analysis.
- Documented and maintained data warehouse ETL processes, including staging, cleansing, and dimensional modeling.
- Developed and optimized T‑SQL stored procedures and transformations supporting fact and dimension tables.
- Performed data validation, profiling, and query optimization to ensure accuracy, reliability, and efficient execution plans.
Staff Engineer I – Analytics & Systems Integration — Motorola Solutions
March 2018–May 2018Temecula, CA
Supported analytics and data integration systems for public safety communications following the acquisition of Airbus DS Communications. Ensured continuity of reporting, data flows, and system behavior during organizational transition.
- Maintained VESTA Analytics data workflows and reporting components during post‑acquisition integration.
- Analyzed system behavior and data flows to ensure uninterrupted reporting for public safety agencies.
Software Designer / Systems Analyst — Airbus DS Communications
February 2014–March 2018Temecula, CA
Enhanced analytics and reporting platforms for public safety systems by analyzing legacy components, modernizing SSIS/SSAS workflows, and improving system reliability and user experience.
- Upgraded and enhanced the VESTA Analytics web application, improving usability and reporting clarity.
- Modernized SSIS Data Flow components, improving error handling and operational stability.
- Upgraded SSAS cubes to improve reporting performance and data processing efficiency.
Business Systems Analyst — NAMM California
August 2013–March 2014Ontario, California
Supported ICD‑10 remediation by analyzing legacy applications, documenting requirements, and ensuring system readiness for regulatory compliance.
- Analyzed applications, databases, and reports to identify ICD‑9 → ICD‑10 upgrade requirements.
- Documented business processes, system workflows, and functional specifications for remediation.
- Provided production support for VB.NET applications and Crystal Reports.
Principal Systems Analyst / Software Engineer (Consultant) — NeuByte Technologies
June 2012–February 2014Temecula, CA
Delivered custom business and web solutions as a consulting entity, supporting requirements analysis, system design, and data‑driven application development.
- Designed and developed a custom CRM system using ASP.NET, SQL Server, and Entity Framework.
- Analyzed business workflows and translated requirements into technical specifications and UI components.
Business Systems Analyst – Data Warehousing & Analytics — CareFusion / Cardinal Health
July 2009–June 2012San Diego, CA
Supported enterprise data warehousing initiatives using Kimball methodologies, Lean Six Sigma, and structured requirements analysis. Contributed to modernization of reporting and analytics platforms across operational and financial domains.
- Developed and enhanced data warehouses and data marts using star schema design.
- Analyzed data workflows and implemented ETL processes to improve data quality and accessibility.
- Supported Operational Excellence initiatives through process analysis and Lean Six Sigma practices.
Senior Business Systems Analyst – Data & Process Improvement — Cardinal Health
June 2008–June 2009San Diego, CA
Focused on data warehousing, ETL analysis, and process improvement using Kimball and Lean Six Sigma methodologies. Supported modernization of reporting and operational systems.
- Analyzed and enhanced ETL workflows supporting enterprise data integration.
- Documented system behavior, data flows, and reporting requirements.
- Applied Lean Six Sigma principles to improve data and operational processes.
Various Roles (Web Developer → Senior Programmer/Analyst) — Early Career Software Engineer / Systems Analyst
August 1997–June 2008Southern California
Progressed through increasingly responsible roles supporting enterprise applications, reporting systems, and financial operations. Contributed to modernization of intranet applications, CRM systems, and reporting workflows across multiple organizations.
- Supported mutual fund trading systems and internal financial applications at LPL Financial.
- Developed intranet and operational applications using ASP, ASP.NET, SQL Server, and VB.
- Created reporting solutions using Crystal Reports and SQL‑based data extraction.
- Customized CRM workflows and developed support tools for enterprise users.
- Collaborated with QA, contractors, and business stakeholders to stabilize and enhance systems.
Education
MS, Organizational Leadership
2003–2006National University
Graduate studies focused on leadership, organizational behavior, and strategic management.
BS, Computer Science
2000–2003National University
Bachelor's program emphasizing software engineering, algorithms, and systems development.
Certificate, Computer Science
1997–1998Coleman College
Technical certificate program covering foundational programming, systems, and database concepts.
AA, Visual Communications
1986–1989Colorado Institute of Art
Associate program focused on design, visual communication, and creative production.
Certifications
GH-900 GitHub Foundations
Demonstrates proficiency with GitHub repositories, branching strategies, workflow automation, and collaborative development practices essential for modern systems and platform teams.
DP-900 Azure Data Fundamentals
Validates understanding of core data concepts, relational and non-relational models, and cloud-based analytics workloads used in modern data platforms.
AI-900 Azure AI Fundamentals
Covers foundational concepts in AI, machine learning, and Azure AI services, supporting analysis and integration of intelligent features into enterprise systems.
Python Object-Oriented Programming
Demonstrates proficiency in object-oriented programming principles using Python, enabling automation, data processing, and system integration tasks.